App Support
Need help with schedules, your league account, a score submission, or an admission pass? Start here.
Contact Support
Email reply@1alittledribblers.com for app questions, technical problems, or privacy requests. For team assignments, roster eligibility, league deadlines, and pass authorization, your Town Administrator is also the right contact.
Email App SupportCommon Questions
How do I manage app notifications?
Open More → Notifications. Signed-in notifications use the same league and account rules as the Operations website. Without signing in, choose general league updates and the towns you want to follow. Each phone needs notification permission, and you can turn off this device’s subscription in the same screen.
Do I need an account to use the app?
No. Published schedules, scores, standings, teams, towns, and announcements are available without signing in. Restricted league tasks require an approved account.
How do I sign in or get access to a team?
Use the email address and password associated with your league account. Accounts and team assignments are managed by authorized league administrators. Contact your Town Administrator if you need an account, a password reset, or a corrected assignment. Complete any required password change before using restricted tools.
Why can't I submit a score or edit a roster?
Access depends on your role, town, assigned teams, active-season membership, and league deadlines. Roster edits may be locked after the deadline. A game may already have a complete submission or may need a team mapping. Ask your Town Administrator to check your access rather than submitting through another account.
What do I need for a score submission?
Enter the home and visitor scores and provide both the home team and visitor team scorebook pages. Use readable images or supported files. Results follow the league's approval process before appearing publicly. If a submission is rejected, review the reason and provide the requested correction.
Why isn't my admission pass showing?
A pass must be enabled by an authorized administrator. Your account must also meet current-season access requirements, have your full name, and have a team assignment when required for your role. Pass access can change when the active season or account permissions change. Contact your Town Administrator if a pass should be enabled.
How do pass downloads and Apple Wallet work?
Where available in your app version, open your account's pass area to view or download the enabled pass. PDF sharing lets you save or print a copy. Apple Wallet downloads appear only when Wallet passes are enabled by the league. A downloaded pass does not override current eligibility; gate verification checks the pass's current status.
Schedules or results look outdated. What should I do?
Check your internet connection and refresh league information. Saved public data may be shown when the connection is unavailable. Scores can remain pending until the league approves them. Report incorrect game details to your Town Administrator or email support.
A PDF or calendar won't open.
Update the app, check your connection, and try the export again. Confirm your schedule filters before exporting. On iPhone or iPad, use the sharing options offered by your device to save, print, or open the file. Include the app version and affected team or schedule when reporting a problem.
How do I request a correction or deletion of my information?
Email support with the subject “Privacy Request.” Describe whether you need a correction, an account closure, or deletion of information. Parents and guardians can contact us about a child's league record. We may ask for information to verify your identity or authority before changing private records. Some information may need to be retained for league administration, security, disputes, or applicable obligations.
Privacy & Account Safety
Never email your password or share another person's account. If you suspect unauthorized account access or see information that should be private, contact support and your Town Administrator.
Read our Privacy Policy for details about information used by the app and league services.
